Privacy Policy

Order:


1. BikriMart customers  can order  online at www.bikrimart.com or through our phone order  at 789-001-9971.
2. All online purchase requires compulsorily entry of Area Pin Code details  with the mandatory Sign-up process either as a Guest purchaser or as  a Registered bikrimart.Com  member .
3.  All the online submitted registration details will be deemed accurate and up to date. We would not be responsible for wrong delivery based on any outdated address / contact no or any other delivery specific details.
4. All online  & offline purchaser will receive a  mandatory PHONE SMS & EMAIL  ALERT  (in their official registered phone and email details) mentioning the  Order Booking  Number,  Billed amount, & the Delivery time slot  only.  Customers can cancel or modify the placed order at the sole discretion of Bikrimart.com cancellation policy .



Delivery:


1. Products shall be delivered only on realization of payment (whether Cash on Delivery or Online payment).
2. We strive to deliver the best quality products at all times. In case the product does not meet specification or quality standards, the same will be subject to return policy.
3. BikriMart customers can choose between two delivery period slots i.e. Morning &  Evening. Delivery for morning time periods will  be made between 8:00 am to 02:00 pm while the delivery for the evening time period will be made between 05pm-08pm,  subject to any sudden  or  any  unforeseen circumstances like heavy rains, massive traffic jam, bandh / strikes etc. In such difficult conditions we will try to communicate and try to update you on all your delivery status as far as possible.
4. We'll try to deliver the products to the intended recipient, however, we would mandatorily  NOT  be responsible for deliveries made to the wrong person based on the check-out shipping address or tele-communicated address provided to us while ordering.



Reward Points

Registered BikriMart.com members will avail a cash reward/credit balance of  Rs 15 ( Rupees Fifteen Only) for  every referral of customers to Bikrimart.Com.



Payments

1. Payment can be made online (to be launched very soon) as well as by cash on delivery.
2. In case of cash on delivery, please ensure that someone is available at the shipping address to receive the delivery. If nobody is going to be available, please inform us through the delivery instruction option (online order) / the telephone operator (tele-order) if you want us to deliver to your neighbour or security guard. In that case, please ensure that necessary arrangements are made to make the payment to us on delivery. If nobody is available or in the absence of such delivery instructions, we'll cancel the order from our side and levy a penalty of Rs. 50/- on the next order. If this is repeated, the mobile no. and email id would be blacklisted.
3. In case of online payments (to be launched very soon), if you are not going to be available in the chosen delivery slot please inform us through the delivery instruction option if you want us to deliver to your neighbour or security guard.
4. If you realize about your unavailability after placing the order, please let us know up to four hours prior to the start of the delivery slot chosen by you.



Registration

1. Once a customer registers on www.BikriMart, we consider the registration confirmed. The customer only receives a welcome email from us (no confirmation email will be sent by us).
2. All personal details and payment details will be governed by our Privacy policy.



Website Contents

1. Although utmost care is taken to keep the website content updated, we do not guarantee the accuracy, timeliness or completeness of any information or material appearing on it. We are not responsible for third party contents displayed on our website and have no obligation to verify the contents.
2. All product related pictures provided are only indicative and for reference only. Original products may vary from the picture seen for that relevant product in the website.
3. Prices and availabilities of products are subject to change without prior notice.



Others

1. Products / services provided by us are without any warranties of any kind either expressed or implied.
2. Courts of Howrah shall have exclusive jurisdiction in case of any disputes.
3. BikriMart reserves the rights to change the terms & conditions at any time without prior notice.